When you start on Monday morning, you will have a new manager and four direct reports. While you are excited about this new opportunity, you are also nervous. Very nervous. How will you make a good impression on both your manager and your staff? Will your staff like you? Will they respect you? Will you encounter resentment from a staff member who was not promoted into this role? These are all valid things to be nervous about. Here are a few things to do within the first week that will help make your transition into your new role a smooth one.
With your manager:
- Ask for a copy of the organization chart for both the department and the company.
- Find out which stakeholders need immediate attention. You will need to meet with them, identify and deal with their needs first.
- Find out what top three projects your manager wants you to work on – including timelines. Ask how these projects tie in to the organization’s strategic goals.
- Find out how your manager likes to receive information, and how often. Details vs. high-level bullet points. Weekly vs. daily.
- Find out what kind of response time your manager expects from you.
- Find out what kind of response time you can expect from your manager.
- Ask for a copy of the last two performance appraisals for each of your staff. This is a great way to get the history of what your staff has been working on, strengths, and developmental needs. It will also help you to identify who may be a flight risk.
With your staff:
- Schedule one-one-one meetings with your staff. (Hint: Read the performance appraisals before you meet with each staff member.)
- Ask open-ended questions to encourage and engage conversation, then, most importantly…LISTEN!
- What are you working on right now?
- What types of projects do you enjoy working on?
- You’ve been with this organization for ___ years. What keeps you coming back every day?
- What types of projects would you like to work on if the opportunity presents itself?
- What resources do you need to help you do your job?
- What questions do you have for me? About my background or experience?